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A cryptocurrency exchange service is a digital platform that allows users to quickly and conveniently exchange one cryptocurrency for another at fixed or floating rates. Unlike traditional exchanges, our service works directly with users, offering instant exchanges without the need to find counterparties. We use modern blockchain technologies to ensure the security and transparency of all transactions.

Swapter stands out among competitors due to low fees, high security standards, an intuitive interface, and 24/7 customer support.

Our platform supports over 2,000 popular cryptocurrencies, including Bitcoin (BTC), Ethereum (ETH), Binance Coin (BNB), Cardano (ADA), Solana (SOL), Polkadot (DOT), Chainlink (LINK), and many more. We regularly add new promising projects after thorough verification.

A fixed rate is a predetermined exchange price that does not change during the transaction. A floating rate changes in real time based on market conditions. Fixed rates provide predictability but may be less profitable if market conditions are favorable.

Our key advantages include competitive trading fees, a multi-layered security system, an intuitive interface, fast transaction execution, and high-quality customer support.

If you experience problems with a transaction, first check its status in the 'Transaction History' section. If the transaction is stuck, contact our support team with the transaction ID. We will promptly investigate the issue and provide a solution within 24 hours.

Exchange limits depend on the chosen cryptocurrency, payment method, and current market conditions. Specific limits are displayed on the exchange page for each trading pair. If you need higher limits, please contact our support team.

Swapter provides a high level of security through modern blockchain technologies and reliable transaction protection. Absolute security cannot be guaranteed, but we take every measure to protect users’ funds.

No, registration is not required. You can start exchanging cryptocurrencies immediately by providing only the necessary wallet addresses for transaction status notifications.

Exchanging cryptocurrencies on Swapter takes just a few minutes; however, the exact time depends on the chosen cryptocurrency and network load: Bitcoin approximately 10-60 minutes, Ethereum 2-15 minutes, Fast networks (BSC, Polygon) 1-5 minutes.

Rates are based on the weighted average prices from leading global exchanges, trading volume, and market liquidity. We update rates every second to ensure the most accurate pricing.

In your account, go to the 'Transaction History' section, find the desired transaction, and click on it to view details. You can also track the transaction on a blockchain explorer using the transaction hash.

We offer competitive fees for cryptocurrency exchanges. The exact fee depends on the selected trading pair and is displayed on the exchange page before confirming the transaction.

Yes, our service allows exchanging cryptocurrencies without completing KYC verification. You only need to provide wallet addresses and confirm the transaction.