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Frequently Asked Questions
Can’t find the answer you’re looking for? Here you will find questions on the most frequently asked questions.
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What is Transaction ID (TxID)?
A Transaction ID (TxID) is a unique identifier assigned to every crypto transaction. You can use it to track the status of your transaction on a blockchain explorer.
What is TxID?
TxID is a hash of a transaction, it is also known as a transaction identifier (TxID). It consists of alphanumeric characters and is the identification number specified for transactions of different coins. Every transaction that takes place on the blockchain has this unique identifier.
How long does an exchange usually take?
Once the coins are received, the exchange lasts 1-2 minutes. But it should be taken into account that different coins require different time for coins to be credited.
What is a MEMO or Destination Tag and when is it required?
A MEMO (or Destination Tag) is an additional address label required when sending certain coins (like XRP, XLM, etc.) to ensure the transaction reaches the correct recipient. It must be entered exactly as shown.
What is the minimum transaction amount?
The minimum amount depends on the selected currency and network. It is shown automatically when you start the exchange process.
What happens if I send the wrong amount or wrong coin?
Sending an incorrect amount or unsupported coin can result in delays or loss of funds. Always double-check before sending. Contact support immediately if this happens.
Is KYC required to use Swapter?
No, KYC is not required. You can use Swapter anonymously — no registration or identity verification is needed.
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